Short course: Customer-centric approach – create winning customer experiences

Short course: Customer-centric approach – create winning customer experiences

Short course: Customer-centric approach – create winning customer experiences

Add value to your translation services

A natural progression from Target Audience topic, this bundle will give you the tools and ideas you can use to build your own customer journey path.

Take good care of your clients and enhance relationships with your current and future customers by adding value to your services at different stages of the process. They will appreciate you in return!

Goals for this course:

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Marketer, business owner, coffee lover, traveller… On a mission to make marketing fun and accessible to translators and interpreters. In addition to my degree in marketing and Membership in Chartered Institute of Marketing (UK), I’ve spent the last decade helping over 600 translation and interpreting businesses grow and succeed. It’s provided me with a great deal of knowledge that I can now share with you. I believe marketing should be accessible to all – no matter how big or small your business is. Whatever your business goals - increased profit, new clients, more free time, less stress - let's convert them into reality together. I practice a no-fluff approach to marketing and aim to inspire a positive change in your business!

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Price £25.00
Instructor Meg Dziatkiewicz
Duration 45 minutes
Lectures 5
Enrolled 1 student
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